*Subject to change

Sunday, April 28
  • 2:00 PM - 7:00 PM
Monday, April 29
  • 8:00 AM - 6:00 PM
  • 9:45 AM - 3:00 PM
    Networking Activities
  • 10:00 AM - 1:00 PM
    Boxed Lunch
  • 1:30 PM - 3:45 PM
    Enterprise Track | Enterprise & Government User Group
    Proactively secure your communications, as well as simplify your network infrastructure, whether on-premises or in the cloud. Hear how your peers are eliminating the expense of legacy voice-only networks by better securing and leveraging their data networks investments.
  • 2:30 PM - 5:00 PM
    Service Provider Track | Regional/IOC/Rural Service Provider Forum
    Please join Ribbon and your fellow Rural/Regional Market Service Providers for a session that is centered on market solutions for US Rural/Regional operators as a way for your company to grow revenue. We will provide ideas and tools in order to attain the most out of your Marketing campaigns.
  • 4:00 PM - 5:30 PM
    Channel Partners Track | Channel Partner Forum (To be registered by Ribbon)
    Discover how Ribbon can help you increase market visibility and drive demand through various tools and co-marketing options. This session is for our entire partner ecosystem, ranging from distributors & resellers to CSPs & MSPs, VARs, and SIs.
  • 7:00 PM - 10:00 PM
    Dinner & Entertainment feat. DJ Premonition Combined with Solutions Showcase (Capitol Ballroom)
Tuesday, April 30
  • 7:30 AM - 8:30 AM
  • 7:30 AM - 5:00 PM
  • 8:30 AM - 8:40 AM
    Fritz Hobbs, CEO, Ribbon - Welcome
  • 8:40 AM - 9:20 AM
    Kevin Riley, CTO & EVP, Ribbon – Enabling Digital Services Transformation
  • 9:20 AM - 9:35 AM
    John St. Amand, EVP Analytics Business Strategy - Actionable Analytics
  • 9:35 AM - 9:50 AM
    Shawn Sims, President & CEO, NuWave Communications
  • 9:50 AM - 10:00 AM
    Geoff Moore, Director Voice Services, Infrastructure & Transformation, Bell
  • 10:00 AM - 10:30 AM
  • 10:30 AM - 10:50 AM
    John B. Coyle, JSP DISA, Voice Operations – Digital Transformation in the Government
  • 10:50 AM - 11:05 AM
    Frank Shaffer, Head of Global Inbound, BT
  • 11:05 AM - 12:00 PM
    Sacha Gera, SVP - Innovation in Cloud Communications + Panel
  • 12:00 PM - 2:00 PM
    LUNCH Combined with Solutions Showcase
  • 2:00 PM - 2:20 PM
    Haley Katsman, VP Account Development, Highspot - Keynote "Revenue Reinvented"
  • 2:20 PM - 2:40 PM
    Eric Burger, CTO FCC – Nuisance Calling
  • 2:40 PM - 3:15 PM
    UCaaS/Enterprise Edge Survey Insights + Charter, IBM, Hertz - Fireside Chat
  • 3:15 PM - 3:35 PM
    Andre Reid, Sr. Director Product Management, Poly
  • 3:35 PM - 4:00 PM
  • 4:00 PM - 4:40 PM
    "Looking Ahead" Panel with Leading Industry Analysts
  • 4:40 PM - 5:00 PM
    Greg Flick, Director of Key Accounts, Yealink
  • 5:00 PM - 5:10 PM
    Bita Milanian, SVP Marketing
  • 6:45 PM - 7:00 PM
    Shuttle Departures for Dinner
  • 7:00 PM - 10:00 PM
    Dinner & Ent. feat. Malik Drummer & DJ Young Rye (Smithsonian National Museum of Natural History)
Wednesday, May 1
  • 7:30 AM - 8:30 AM
  • 7:30 AM - 5:00 PM
  • 8:30 AM - 10:00 AM
    Service Provider Track | STIR-SHAKEN Solutions
    In this session, we will discuss the FCC regulator issues that are driving solutions such as STIR-SHAKEN and other call blocking tools. We will also cover the various implementation challenges and methods service providers are facing in their networks and various ways they might monetize call blocking solutions.
  • 8:30 AM - 10:00 AM
    Service Provider Track | Security & Analytics for Service Provider Networks
    In this session, we will discuss the communications security and subscriber monetization requirements in fixed and mobile networks. We will also discuss the evolving multi-layered security protection required in new cloud-based services for real-time communications.
  • 8:30 AM - 10:00 AM
    Enterprise Track | Transitioning to Microsoft Teams
    Taking full advantage of the collaboration capabilities of Microsoft Teams include voice communications. Understanding how to securely interconnect Teams to the rest of your telephony is key to a successful transition. In this session, we will navigate the complexities of moving from your current PBX and interconnecting your equipment and calling plan so that you can realize the full potential of Teams collaboration.
  • 8:30 AM - 10:00 AM
    Service Provider Track | Transforming Fixed Networks
    Learn how Ribbon is working with service providers to achieve network cost reduction, accelerate time to market, and enable new IP services to stay competitive in the changing industry landscape. Come and hear from industry experts on why Ribbon is a market leader in Fixed Network Transformation for service providers.
  • 8:30 AM - 10:00 AM
    Enterprise Track | Kandy Cloud Communications “as a Service” Solutions
    Learn how the Kandy Cloud can help you move faster to address users’ expectations for embedded and unified communications, without stressing your limited internal resources. Hear from our experts and your peers how you can improve the way customers engage with your teams and how employees collaborate with each other.
  • 8:30 AM - 10:00 AM
    Enterprise Track | Intelligent Edge Management
    In this discussion, we will focus on combined Edge, SBC and SD-WAN solutions to solve many common networking issues for enterprises and cloud service providers. Customers deploying UCaaS offers, implementing Microsoft Teams or Skype for Business, or with multiple sites will learn about the benefits including, improved quality, network and platform savings and zero trust security.
  • 10:00 AM - 10:30 AM
  • 10:30 AM - 12:00 PM
    Service Provider Track | Edge Solutions & Transitioning Businesses to Microsoft Teams
    Service Providers are bound to the service and delivery expectations of their enterprise customers. Gain first-hand insight into the benefits and requirements for managed SBC services and why zero touch provisioning and easy orchestration is essential for success. We will also cover how CPE solutions proactively enhance the quality of Microsoft Phone System Direct Routing services for your end customers.
  • 10:30 AM - 12:00 PM
    Enterprise Track | Security & Analytics for Enterprise UC Environments
    We will examine the security implications of SIP, how to best protect real-time communications traffic with Ribbon Protect and how to orchestrate protections to prevent UC security from becoming just another isolated security silo. In this session you will learn how UC behavioral analytics can play a essential part in securing the network.
  • 10:30 AM - 12:00 PM
    Service Provider Track | Kandy Cloud Communications “as a Service” Solutions
    The competition makes it easy to buy your “bread and butter” traditional communication services, along with new capabilities you can’t offer. With Kandy, you can too! Join us to learn how Kandy CPaaS can help change how service providers do business.
  • 10:30 AM - 12:00 PM
    Enterprise Track | Government Solutions
    Ribbon understands that government organizations require JITC certification, mission critical reliability and proactive security. Learn from our experts and your peers what Ribbon is doing differently by leveraging its service provider heritage to offer security solutions and UC services that traditional enterprise vendors can’t match.
  • 10:30 AM - 12:00 PM
    Service Provider Track | Securing Communications - Core to Cloud to Edge
    Panelists will offer their thoughts on topics such as key aspects of deploying a SBC in a cloud, using the cloud to deliver “SBC as a Service,” how to ensure real-time communications security and how to integrate centralized session and policy management in a cloud.
  • 10:30 AM - 12:00 PM
    Service Provider Track | Solutions for Mobile Service Providers
    Learn from service providers, analysts, and Ribbon experts about the potential of mobile networks on public and private clouds, delivering richer communications experiences to end users; ensuring end-to-end security with analytics; and what to expect for IMS VoLTE, high-definition voice and media processing, and evolution to 5G.
  • 12:00 PM - 5:00 PM
    Solutions Showcase
  • 12:00 PM - 1:30 PM
  • 7:00 PM - 10:00 PM
    Dinner & PRIVATE CONCERT feat. TAYLOR DAYNE (Grand Ballroom)
Thursday, May 2
  • 8:00 AM - 9:00 AM

Perspectives20 - Location Announcement